Let’s double check a few things that might be causing the problem:
- Are you logged in? click here
- Have you added a start date? If no, login and go to your Alpha, click on “edit details”, then modify or add your Alpha start date.
- Do you have a current Alpha registered? If no, add or create your Alpha after creating an Alpha Builder account to get access to materials.
If you are still unable to download the material, please contact us at 1800 811 903 or email@example.com